Refund & Cancellation Policy

Last updated: September 2, 2026

Free trial and cancellation

InkRoute may offer a 7-day free trial as shown at checkout. You can cancel before the trial ends to avoid the first subscription charge. After a paid subscription begins, it can be cancelled at any time before the next renewal date. Cancellation prevents future renewal charges. Unless otherwise stated at checkout, access remains available through the end of the already-paid billing period.

14-day first-payment refund

If InkRoute is not a good fit, you may request a refund of your first subscription payment within 14 days of that initial charge. Requests made after the 14-day period are generally not refundable except where required by law.

Renewal payments

Renewal payments are generally non-refundable once charged. We recommend cancelling before the next renewal date if you do not wish to continue the subscription.

Billing errors and duplicate charges

If you believe you were charged incorrectly or more than once for the same subscription period, contact us and we will review the charge. Valid duplicate or billing-error claims will be corrected.

How to request help

Send refund, cancellation, or billing questions to support@getinkroute.com and include the email used for the InkRoute account and enough information for us to locate the purchase.

Payment provider

InkRoute uses Paddle for subscription billing and payment processing. Refunds may be issued through Paddle and can take additional time to appear depending on the payment method and financial institution.